FAQ's

WHERE ARE YOU LOCATED?

Kylie is a contemporary abstract artist based in the Hawkesbury region on the outskirts of Sydney, Australia. 

 

DO YOU OFFER DOMESTIC SHIPPING?

Yes, we offer FREE shipping within Australia. 

 

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, international shipping is available. Please email Kylie at hellokyliesams@gmail.com for a shipping quote. 

Any charges related to duty, taxes or customs are the responsibility of the customer. 

 

Will my artwork be ready to hang?

Artwork shipped within Australia will be ready to hang.

For safe international delivery - all artworks over 1 metre in length (on the longest side) will be carefully removed from their stretcher bars, rolled, and shipped in a sturdy tube, unless otherwise arranged. Your local framer can easily stretch the canvas artwork for you so that it is ready to hang.

 

Do you offer framing?

Yes, framing is available for all orders shipped within Australia. To request a quote, please contact Kylie at hellokyliesams@gmail.com

It is important to note that all paintings feature finished, painted sides - framing is an optional extra, not a requirement.

Unfortunately, we are unable to offer framing for international orders.

Please allow up to 21 days for custom framing, plus 2–8 days for delivery.

Please note that as framing is a custom service, the cost of framing is not refundable for change of mind returns.

 

What framing options are available within Australia?

Our standard framing options are natural oak, black or white floating frames. Please include your framing preference in your email.

 

Are your artworks original paintings or are they art prints?

I currently offer original paintings only.

 

Will my painting be signed?

Yes, your original painting will be signed on the back. You will also receive a signed certificate of authenticity with your artwork.

 

What materials do you use to create your art?

Quality is important to me. I use quality art supplies and materials, including high pigment artists paints and gallery quality canvases.

 

Are your paintings varnished?

Yes, all original paintings are typically finished with a three-coat satin varnish for added protection.

 

Do you offer commissions / custom artwork?

I am not currently taking orders for commissions.